Privacy Policy

This notice explains how information is handled when you browse our HydroJug store, place an order or ask us for support. The information involved depends on the activity you choose.

Information used during shopping

Order and support records can contain your name, email, telephone number, billing and delivery addresses, purchased items, payment status, correspondence and photographs you provide about a product issue. Device and browsing records may include an IP address, browser details, viewed pages and cookie identifiers. Payment processors handle payment credentials through checkout; do not include sensitive card information in support messages.

Why we use it

We use relevant information to arrange payment, fulfill and track orders, respond to questions, review returns, protect against misuse and keep required business records. Where permitted and consistent with your choices, information may also support subscribed email updates and evaluation of the store experience.

Cookies and choices

Essential storage supports functions such as the cart, checkout and security. Optional analytics or advertising technologies, when deployed, can measure visits or support relevant advertising. Available consent controls and browser settings let you manage certain uses; blocking essential storage may prevent parts of shopping from working. You can also use the unsubscribe option in a subscribed marketing email without affecting essential order messages.

Service providers and disclosures

We share information needed for the task with service providers such as Shopify, payment processors, delivery companies and support or email providers. Other disclosure may be necessary to comply with a lawful request, protect rights or address fraud. Optional marketing-related disclosure is subject to applicable requirements and your available choices.

Retention and protection

Records are kept for as long as needed for the stated purposes, applicable retention duties and the resolution of disputes, then removed or de-identified where appropriate. We use reasonable safeguards, but no online system can promise absolute security. This store is not directed to children; a parent or guardian who believes a child has supplied personal information can ask us to review it.

Your requests

Depending on the law that applies, you may have rights to access, correct, delete or receive your information, limit certain processing or opt out of certain sharing or targeted advertising. Send privacy requests to zayayuveli32@gmail.com. Explain the request without sending unnecessary sensitive information; we may verify identity before acting. Additional communication channels are listed on Contact Us.